Delete it in the app
- Open Paceline and sign in.
- Go to Profile and scroll to Account.
- Tap Delete account, then confirm.
Deletion is immediate and can't be undone. Routine backups and logs held by our database provider expire on their normal schedule. You'll need an internet connection; if it fails, nothing is deleted and you can try again.
What gets deleted
Your account and everything we hold against it: your profile, training plans and past plans, coach setup answers and suggestion records, usage events (including those recorded on your phone before you signed in), subscription record, push notification registration and reminder log. If you also left your email through the "Can't get in?" form on this site, that request is deleted too. Data kept only on your phone (recovery summaries, on-device reminders) is removed when you delete the account in the app, or when you uninstall it.
What isn't deleted
- Your Paceline Pro subscription isn't cancelled. Cancel it in Google Play (Play subscriptions) so you aren't charged again.
- Google keeps its own purchase records for subscriptions bought through Google Play; we can't delete those.
- Crash reports already sent to Sentry aren't removed one by one; Sentry deletes them automatically after at most 90 days.
If you no longer have the app
Email privacy@pacelinerun.com from the address you signed up with (or tell us that address). We'll delete the account and the same data within 30 days and confirm by email.
More
See the full Privacy Policy for what we collect and why.